The Menopause Practice (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal and medical data in compliance with the UK GDPR and the Data Protection Act 2018.
Data We Collect
- Identity Data: Name and date of birth.
- Contact Data: Email address, phone number, and address.
- Medical Data: History, symptoms, and treatment details.
- Technical Data: IP address and browsing behaviour via Google Analytics.
How We Use Your Data
We use WriteUpp for secure practice management and online bookings. Your data is processed to provide medical consultations, maintain accurate records as required by the General Medical Council (GMC), and improve our website via Google Analytics.
Data Security
Your data is stored using high-level encryption (SSL) and is hosted on secure UK/EU-based servers. We do not sell your data to third parties.
2. Cookie Policy
We use cookies to improve your experience on our website.
- Necessary Cookies: Required for website operation and the WriteUpp booking integration.
- Analytical Cookies: We use Google Analytics to count visitors and see how they use our site. This data is aggregated and anonymous.
You can manage or disable cookies through your browser settings at any time.
3. Terms and Conditions
Bookings and Cancellations
Appointments are booked via WriteUpp. We require a minimum of 48 hours’ notice for cancellations. Failure to provide notice may result in a cancellation fee.
Medical Advice
Information on this site is for general guidance and does not replace a formal consultation. Dr Colin Schauder is a registered medical practitioner (GMC Number: 3531598).
Fees
Fees are displayed at the time of booking. Patients are responsible for costs related to external prescriptions or third-party laboratory tests.
Email: colin@the-menopause-practice.co.uk
Address: 152 London Road, St Albans, AL1 1PQ